We want you and your little ones to love your Nowadays pieces. However, we understand that sometimes things don’t work out. If you’re not completely satisfied with your purchase or change your mind for any reason, you’re welcome to request a return, provided your order meets the conditions outlined below. 

Returns Conditions 

• Items must be unworn, unwashed, and in their original condition, with all garment tags still attached. 
• Return requests must be approved, and the order to be returned within 10 days of delivery.
• Customers are responsible for return shipping costs, unless the item is faulty or incorrect. 
• We are not responsible for returns lost in transit. For peace of mind, we recommend using a traceable and insured shipping service. 
• We do not offer exchanges. If you need a different size or style, we recommend placing a new order and returning the original item for a refund.

How to Request a Return

1. Email us at hello@nowadays-au.com to begin the return process. 
2. After reviewing your request, we will provide you with a return authorisation number and our return shipping address. 
3. Ship your order back to us within 10 days of delivery using a reliable shipping service. 
4. Once your return is received and meets our returns policy standards, we will process your refund to your original payment method within 5-7 business days.  

Please note: Shipping fees, duties, and taxes paid are non-refundable.